Terms Of Service

Welcome to ApexCore Digital. These Terms of Service govern your access to and use of our website, services, software development solutions, and related services.

By accessing our website or engaging ApexCore Digital for services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About Apex Core Digital

Apex Core Digital provides technology and digital solutions, including software development, mobile app development, AI & intelligent automation, cloud and DevOps services, web development, consulting, integrations, and related technology services.

The specific services provided to a client may be defined through a proposal, quotation, statement of work, service agreement, or other written agreement.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

• Violate applicable laws or regulations
• Infringe the rights of others
• Attempt to gain unauthorized access to our systems
• Introduce malicious code, viruses, or harmful software
• Interfere with the operation or security of our website
• Copy, reproduce, or misuse our website content without permission

We reserve the right to restrict or terminate access to our website where misuse or unauthorized activity is identified.

3. Our Services

Apex Core Digital provides services based on the scope agreed with the client.

Depending on the project, services may include:

• Custom software development
• Web application development
• Mobile application development
• AI and intelligent automation
• Cloud and DevOps
• API and third-party integrations
• Software consulting
• UI/UX and digital product development
• Maintenance and technical support

Project requirements, timelines, deliverables, pricing, and responsibilities may be defined separately in a proposal or service agreement.

4. Project Scope and Requirements

Before beginning a project, the client may be required to provide accurate information, content, access credentials, technical requirements, brand assets, documentation, or other materials necessary to complete the work.

Changes to the agreed scope may result in additional costs or changes to the estimated timeline.

Any significant scope changes should be agreed upon by both parties before additional work begins.

5. Client Responsibilities

Clients are responsible for:

• Providing accurate project information
• Providing required content and materials
• Providing necessary access to relevant systems
• Reviewing deliverables within agreed timelines
• Providing timely feedback and approvals
• Ensuring they have the rights to any content or materials they provide
• Making payments according to the agreed terms

Delays in receiving required information, approvals, or access may affect project timelines.

6. Fees and Payments

Project fees, payment schedules, and applicable taxes will be specified in the relevant proposal, quotation, invoice, or service agreement.

Unless otherwise agreed:

• Payments must be made according to the agreed payment schedule.
• Additional work outside the agreed scope may be charged separately.
• Applicable taxes and third-party service costs may be billed separately.
• Late payments may result in delays or temporary suspension of services.

7. Third-Party Services

Some projects may require third-party services, platforms, software, APIs, hosting providers, cloud services, payment gateways, plugins, licenses, or other external technologies.

Apex Core Digital is not responsible for outages, price changes, policy changes, limitations, or failures caused by third-party providers.

Third-party fees may be the client’s responsibility unless otherwise agreed in writing.

8. Intellectual Property

Unless otherwise agreed in writing, intellectual property ownership will be determined according to the applicable project agreement.

Upon receipt of all agreed payments, the client may receive the rights to the final custom deliverables specified in the project agreement.

Apex Core Digital may retain ownership of its pre-existing:

• Frameworks
• Libraries
• Development tools
• Reusable components
• Code structures
• Templates
• Processes
• Know-how
• Internal technologies

Third-party software, open-source components, fonts, plugins, APIs, and other licensed materials remain subject to their respective licenses.

9. Client-Provided Content

The client is responsible for ensuring that content, images, videos, trademarks, data, documents, software, and other materials supplied to Apex Core Digital do not violate third-party rights or applicable laws.

The client grants Apex Core Digital the necessary permission to use such materials solely for providing the agreed services.

10. Confidentiality

Both parties may receive confidential business, technical, financial, or project information during an engagement.

Each party agrees to take reasonable steps to protect confidential information and use it only for purposes related to the agreed business relationship.

Confidentiality obligations may be further defined in a separate Non-Disclosure Agreement (NDA).

11. Testing and Acceptance

Clients may be given an opportunity to review and test project deliverables.

The client is responsible for providing feedback and reporting issues within the agreed review period.

Once deliverables are approved or accepted, subsequent changes or new requirements may be treated as additional work.

12. Maintenance and Support

Maintenance and support services are provided only when included in the applicable service agreement or maintenance plan.

Support may include:

• Bug fixes
• Technical assistance
• Security updates
• Performance improvements
• Minor adjustments

New features, major redesigns, or changes outside the agreed maintenance scope may incur additional charges.